Communities we Serve

Does Hennepin EMS cover the entire county?

Prior to 1974, Hennepin EMS would respond to any call for help in Hennepin County. Their primary responsibility was handling automobile crashes, persons in police custody or jail, and the indigent, who were unable to receive private ambulance service. This often meant that ambulances were crossing each other in order to respond to calls. It also meant that the closest ambulance was not necessarily the one responding.

With the establishment of a modern EMS system, Hennepin County was divided into Primary Service Areas (PSAs). These were given to public and private ambulance services that had been operating in Hennepin County. These PSAs were established to offer a fair compromise to each service, while ensuring that the public would be best served by their respective departments.

Currently, the other emergency ambulance services operating in Hennepin County are North Medical Transportation (a division of North Memorial Health Care), Allina Transportation, Ridgeview Medical Center Ambulance (Waconia, MN), and the Edina Fire Department.

Several non-emergency ambulance services also have licenses to operate within Hennepin County. These include HealthEast Transportation, and CART Ambulance Inc. These services are not authorized to provide EMS in Hennepin County. If they receive an emergency call, or if they arrive at a transfer and find the patient is the victim of an emergency, they are required to contact the local emergency medical services.

The  Primary Service Area for Hennepin EMS  includes approximately 266 square miles, and a population of over 750,000 residents. Hennepin EMS responds to approximately 60,000 calls per year in all of parts of the communities listed below:

      • Deephaven
      • Eden Prairie
      • Excelsior
      • Greenwood
      • Golden Valley
      • Hopkins
      • Minneapolis
      • Minnetonka
      • Richfield
      • Shorewood
      • Saint Anthony
      • Saint Louis Park
      • Tonka Bay
      • Woodland


First Response Agency Partners

      • Deephaven Police
      • Eden Prairie Police & Fire
      • Excelsior Fire
      • Golden Valley Police & Fire
      • Hopkins Police & Fire
      • Metro Transit Police
      • Minneapolis Police & Fire
      • Minnesota State Troopers
      • Minnetonka Police & Fire
      • Richfield Police & Fire
      • Saint Anthony Police & Fire
      • Saint Louis Park Police & Fire
      • South Lake Police
      • University of Minnesota Ambulance
      • University of Minnesota Police